FAQ's
Frequently Asked Questions :
You have the right to use the Repairer of your choice. Your Insurer may advise you to use their own Approved Repairer, but the final choice is yours as the Policyholder. All Insurers have an obligation governed by the FSA to "Treat customers fairly".
We will cover your excess up to €250
Will you provide me with a courtesy car?
When rquired, we can provide a replacement vehicle until your vehicle is repaired.
Yes we guarantee all body and paint work
Yes, we can arrange to have badly damaged cars collected.
Yes. AC Crash Repairs uses best practice methods, the latest technology and invests heavily in training its staff to ensure vehicles are repaired to their pre-accident condition. In addition we implement a range of quality control checks throughout the repair process to ensure quality and safety standards are maintained.
- My Insurer is telling me I have to use their own approved repairer, is this correct?
You have the right to use the Repairer of your choice. Your Insurer may advise you to use their own Approved Repairer, but the final choice is yours as the Policyholder. All Insurers have an obligation governed by the FSA to "Treat customers fairly".
- Excess:
We will cover your excess up to €250
Will you provide me with a courtesy car?
When rquired, we can provide a replacement vehicle until your vehicle is repaired.
- Do you guarantee the repair work?
Yes we guarantee all body and paint work
- If my car isn't safe to drive, can you collect it?
Yes, we can arrange to have badly damaged cars collected.
- Will my vehicle ever be the same again?
Yes. AC Crash Repairs uses best practice methods, the latest technology and invests heavily in training its staff to ensure vehicles are repaired to their pre-accident condition. In addition we implement a range of quality control checks throughout the repair process to ensure quality and safety standards are maintained.